Holidays by Noudeal

Last updated: [01 / 01 / 2026]

1. Introduction

Holidays by Noudeal values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website, make enquiries, place bookings, or otherwise interact with us.

By using the Holidays by Noudeal website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Holidays by Noudeal is a travel brand and subsidiary of:

Hinata International Ltd
Registered in Mauritius
Tour Operator Licence No. 13819
Trading as Noudeal.com & Holidays by Noudeal

Hinata International Ltd acts as the Data Controller under the Mauritius Data Protection Act 2017.

3. Legal Framework

We process personal data in accordance with:

• The Mauritius Data Protection Act 2017
• International best practices in data protection and privacy

We collect and process personal data lawfully, fairly, and transparently, and only for legitimate business purposes.

4. Information We Collect

We only collect personal information that you voluntarily and knowingly provide, including:

• Full name
• Email address
• Telephone / WhatsApp number
• Postal or billing address
• Nationality
• Booking details (hotel, activity, dates, number of guests)
• Information required by travel partners to fulfil bookings
• Payment-related information (processed securely via third-party payment providers)

We do not collect sensitive personal data unless strictly necessary for booking purposes and with your consent.

5. How We Use Your Information

Your personal data may be used to:

• Process and manage travel bookings and enquiries
• Communicate booking confirmations, vouchers, and updates
• Provide customer support and after-sales assistance
• Personalise your experience and recommend relevant offers
• Send marketing communications (only where you have consented)
• Improve our website, services, and customer experience
• Meet legal, accounting, and regulatory obligations

We only use personal data to the extent necessary to deliver our services.

6. Newsletters & Marketing Communications

You may choose to subscribe to Holidays by Noudeal newsletters or promotional communications.

• Subscription is optional
• You may unsubscribe at any time by:
  • Clicking the unsubscribe link in our emails, or
  • Contacting us directly via email

All unsubscribe requests are processed promptly.

7. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality
• Remember user preferences
• Analyse website traffic and usage
• Deliver relevant marketing content

Cookies do not access data on your device or collect personal information beyond what you voluntarily provide.

You may disable cookies via your browser settings; however, some website features may not function properly.

8. Sharing of Information & Third Parties

As a travel agency, we may share limited personal information with trusted third parties, including:

• Hotels, activity providers, transport companies
• Payment service providers
• IT and hosting service providers
• Marketing and analytics partners

We share only the information necessary to fulfil your booking or service request.

All third parties are required to respect the confidentiality and security of your personal data.

We do not sell personal data to third parties.

9. International Data Transfers

Some of our travel partners may be located outside Mauritius.

When personal data is transferred internationally, we ensure appropriate safeguards are in place to protect your information in line with applicable laws.

10. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil bookings and contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes or customer service matters

Once data is no longer required, it is securely deleted or anonymised.

11. Security of Information

We implement appropriate physical, electronic, and organisational security measures to protect your personal data against unauthorised access, loss, or misuse.

While we take all reasonable precautions, no internet transmission can be guaranteed to be 100% secure.

12. Your Rights

Under the Mauritius Data Protection Act 2017, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where legally permitted)
• Object to certain processing activities, including direct marketing
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

13. Children’s Privacy

Our services are intended for adults. Bookings involving children must be made by a parent or legal guardian.

We do not knowingly collect personal data from minors without appropriate consent.

14. Contact Us

For privacy-related questions, requests, or complaints, please contact:

Privacy Officer – Holidays by Noudeal
Hinata International Ltd
Port Louis, Mauritius

Email: info@noudeal.mu
Phone / WhatsApp: +230 5509 1385

15. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on our website with an updated revision date.